Telecom services provider, Airtel Nigeria has stressed the need to put in place a robust Digital Public Infrastructure (DPI) to enable access to essential services for the citizens.
Its Chief Executive Officer, Carl Cruz, who spoke during a forum organised by the National Identity Management Commission (NIMC) with “Digital Public Infrastructure: Enabling Access to Services” as theme, said DPI, particularly through digital identity systems, is fundamental to ensuring that every Nigerian has access to services like healthcare, education, and financial services.
“Digital Public Infrastructure is the backbone of any modern society. It connects people to the essential services they need to thrive, and more importantly, it does so in an inclusive and secure manner. We need to ensure that no Nigerian is left behind as we build a stronger digital economy,” Cruz said.
He underscored the importance of digital identity as a gateway to accessing both public and private services and cited COVID-19 pandemic as a pivotal moment that highlighted the necessity of secure identity systems for delivering government aid, healthcare, and financial relief to citizens.
“In times of crisis, access to services is not just about convenience; it can mean the difference between receiving timely medical attention or financial support and being left out,” he said.
As a major player in Nigeria’s telecommunications industry, Airtel has been at the forefront of expanding digital connectivity, a key enabler of DPI.
The CEO reaffirmed the company’s commitment to improving access to digital services through infrastructure expansion.
“We have made significant strides in bringing broadband access to underserved communities, ensuring that more Nigerians can participate in the digital economy,” he said.
Cruz also highlighted Airtel’s collaboration with the government and financial institutions to promote financial inclusion.
“Our mobile money platforms are helping to bring financial services to the unbanked population, creating opportunities for millions of Nigerians who previously had limited access to formal financial services,” he noted.
While praising the progress made in Nigeria’s digital landscape, he acknowledged challenges such as the digital divide and cybersecurity threats and sought stronger partnerships between the public and private sectors to bridge these gaps. “It is crucial that we not only expand digital access but also ensure that our systems are secure, so citizens can trust them,” he said.
Concluding his keynote, Cruz called for sustained collaboration among stakeholders to fully unlock the potential of DPI, which he believes will drive significant progress in healthcare, education, and financial inclusion.
