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FCCPC urges consumers to report any unfair practices in telecom sector

Following the recent approval of 50% adjustment in telecommunications tariffs by the Nigerian Communications commission (NCC), the Federal Competition and Consumer Protection Commission (FCCPC) has urged consumers to report any unfair practices or concerns through its official channels to ensure effective resolution. The FCCPC, in a statement by its Director, Corporate Affairs, Ondaje Ijagwu, while…

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Starlink suspends residential kits sale pending NCC’s price hike approval

Elon Musk’s Starlink has suspended fresh orders for its residential kits across Nigeria, saying the suspension would be lifted after securing approval from the Nigerian Communications Commission (NCC) for price hike. The company, however, allows orders for its high-end Business Plan, in which it is allowed to charge N159,000 for a monthly subscription compared with…

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Nigeria’s consumer protection body moves to check DisCos over prepaid meters

The Federal Competition and Consumer Protection Commission (FCCPC) has assured Nigerian consumers that their rights will be safeguarded during the upcoming phase-out of Unistar prepaid meters by Ikeja Electric Plc and other electricity distribution companies (DisCos). The transition, scheduled to take effect on November 14, 2024, has raised concerns about replacement costs and the potential…

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