The Court of Appeal, Lagos Division, has reserved judgment to a later date in an appeal filed by MTN Group against the judgment of the National Industrial Court of Nigeria (NICN) in favour of a former expatriate staff of the MTN Group, M. Paul Odunewu. In the September 27, 2017 judgment, the NICN had ordered…
If the Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) fail to address the debt overhang of about N250 billion owed mobile network operators (MNOs) as a result of the use of the Unstructured Supplementary Service Data (USSD), the operators might, subject to regulatory approval, suspend supporting the use of the service…
MTN Nigeria’s Customer Service Week was a blast. With the theme: “Above & Beyond,” this week-long celebration was all about spreading joy, giving back to customers, and creating unforgettable moments. From surprise visits by top execs to a special goodwill message from the company’s CEO, Karl Toriola to cool giveaways, it was a week packed…
