Bharti Airtel said it now has 650 million customers across all its operations which includes Nigeria, a milestone that places the telco as the second largest globally by customer base, with operations spread across India and Africa, citing data from industry body, global system for mobile communication association (GSMA) Intelligence. In Africa, the company’s Airtel…
The Nigerian Communications Commission (NCC) has directed Mobile Network Operators (MNOs) to provide compensation to subscribers whose network quality of service (QoS) experience is below specified targets within specific locations. The Commission’s position is that subscribers should not be made to bear the full burden of service disruptions where operators fail to meet prescribed standards…
The Nigerian Communications Commission (NCC) has reaffirmed its commitment to fully leverage its mandate to deliver broadband access to underserved communities, which it said is central to its broader efforts of improving access to the opportunities that robust connectivity can unlock. Head, Public Affairs at the NCC, Nnenna Ukoha, in a statement, said the position…
A consumer rights group, Association of Telephone, Cable Tv, and Internet Subscribers of Nigeria (ATCIS-Nigeria) has urged the Nigerian Communications Commission (NCC) and telecom operators to do more to improve the end user experience of telecom services. Its President, Dr Sina Bilesanmi, who spoke during an occasion to mark this year’s World Consumer Rights Day…
ARTIFICIAL intelligence (AI)-generated scams are no longer clumsy phishing emails replete with typos. Today’s fraud is polished, personalized, and emotionally intelligent–and it’s working as people are falling prey to their antics. Recent data has shown that investment scams dominate the AI-assisted scam, accounting for roughly between 45 and 47 per cent of total losses. Impersonation…
The Nigerian Communications Commission (NCC) has called on interested industry stakeholders to make written submissions to the Commission on the ongoing review of the National Telecommunications Policy (NTP) 2000, which consultation paper has been published on the Commission’s website. It has set Friday, March 20, 2026, as the deadline for all submissions from stakeholders to…
The Nigerian government has halted ongoing process by Africa’s largest carrier, MTN Group, to acquire the largest tower company on the continent, HIS Towers. The Minister of Communications, Innovation & Digital Economy, Dr. Bosun Tijani, in a statement, stopped the process. The TowerCo has a portfolio of over 30,000 towers across several African markets, including…
Child rights advocates, digital safety experts and educators have raised serious concerns over the growing risks Nigerian children face online. They say the statistics on cyberbullying and online sexual abuse is disturbing. They spoke at the Safer Internet Day 2026 Educators’ Workshop, organized by Techsocietal. Speaking at the workshop, Techsocietal’s Programmes Manager, Mr Gabriel Odunsi,…
An original equipment manufacturer (OEM) and new entrant into the Nigerian mobile devices space, Honor, said it sets aside 11.5 per cent of its annual revenue into research and development (R&D), assuring its would-be customers in the country of a fair deal by producing global standard mobile devices at affordable prices into the country. Its…
